TapBoost isn’t activating, what should I do?

First check to see if there is a green light on the transformer unit.

If there isn’t then:

• Check the plug is in the socket fully and that the socket is switched on
• The fuse in the plug hasn’t blown
• The power cable is fully connected to the transformer

If there still isn’t a green light, then the power cable will need to be replaced so please call us on 0191 516 2002.