What should I do if the AquaScan battery does not charge?

Check both ends of the USB charging cable for any visible damage – replace if necessary.

Fully insert USB-C charger into the charging port and into a power supply. With the power on, the battery level indicator in the top right of the AquaScan display will animate to indicate charging:

AquaScan power off and charging:

If AquaScan does not charge when using the original USB charger, use alternative power source to retry charging the unit.

If AquaScan feels hot or warm allow it to cool, moving it into a cooler area if it has been in the heat to lower the temperature, before recharging the unit. Never leave AquaScan in direct sunlight.

If you cannot plug in a charger, check charging port on handset for any blockage/debris.