Boost the water pressure and flow in gravity and mains fed properties. For Installers

We have a range of training tools including:

• Salamander eSchool – our online training platform featuring courses to develop your understanding of our products, their application and installation.
• Videos – we’ve got a host of helpful tutorial videos including ‘how to install’, including on our AccuBoost accumulator vessel ranges, ‘top tips’ to help you avoid common installation pitfalls.
• Articles – there is an array of educational articles on our website, providing a written supplement to the videos.
• Webinars – Mike, our Training Manger, regularly hosts webinars for installers, students or anyone looking to learn more about our products. Sign up to our newsletter to find out about our upcoming training sessions.
• In-person training – if you’re a college or training center our Training Manger can arrange to hold in-person training sessions.

Visit the downloads page to access all of Salamander Pumps downloadable content, including brochures, installation manuals and datasheets.

We offer a range of accessories that will ensure a smooth installation, protect the products from damage caused by aeration, dry running, excessive temperatures and can help to dampen noise.

You can view the all available accessories on our shop.

The Customer Support section offers guidance on pre installation, installation and post installation enquiries, including FAQs, videos, downloads and articles. For support relating to your product’s warranty, visit the Warranty Support section, where you can request a replacement product, site survey or a service engineer visit.

The table below shows the warranty periods for each of our products:

To successfully activate the pump on first operation: Connect the pump to the pipework, turn on incoming water supply and ensure that all isolating valves are open. Open an outlet and check for natural flow. Ensure all air is purged from the system and inspect connections and connecting pipework for leaks. Plug in electrical supply to pump and turn on. The flow will now increase as the pump activates. Close the outlet fully and the pump will stop.

Static Pressure Test

• Connect AquaScan to the outlet.
• Allow flow through the unit and then close the isolation valve on the outlet of the unit.
• Ensure all outlets in the property are closed during test.
• Record the “Pressure” reading shown on the screen.
• Open the isolation valve to allow water to flow and then turn off the outlet.

Note: the pressure should always read “0.0” before removing the unit from the outlet

Dynamic Pressure Test

• Connect AquaScan to the outlet.
• Fully open the isolation valve on the outlet of the unit.
• Open the outlet and allow flow through the unit until the desired flow rate is reached.
• Record the “Pressure” reading shown on the screen.
• Turn off the outlet.

Note: the pressure should always read “0.0” before removing the unit from the outlet

• Connect AquaScan to the outlet.
• Ensure the isolation valve on AquaScan is fully open.
• Take three measurements from the live ‘Flow’ reading.
• Calculate the average of the three measurements.

A garden tap is the best location to measure the incoming flow rate. When this isn’t possible, such as in properties where there is no outside tap, measuring the flow rate while multiple outlets are open is the best way to calculate the incoming flow rate. As this ensures any restrictive outlets do not impact the measurement.

• Attach AquaScan to one outlet and turn on.
• Ensure the isolation valve on AquaScan is fully open.
• Record the flow rate.
• Open another outlet (so both are turned on).
• Check the flow rate on AquaScan:
  • If the flow rate remains the same, then continue to open further outlets until it decreases.
  • If the flow rate decreases, use AquaScan to measure the flow rate at each outlet (all outlets must remain turned on), make a note of the flow rate in the specification notepad. Add together the flow rates to determine the total flow rate.