Innovation Award win at Sunderland Business Excellence Awards

Salamander Pumps has secured the Innovation Award at the Sunderland Business Excellence Awards for AquaScan, our 4-in-1 digital water multimeter that transforms how installers test and diagnose water systems.

Pioneering Water Testing Technology

AquaScan represents a significant advancement in water testing technology, addressing a critical industry need where precision directly impacts project timelines and professional reputation. This robust digital water multimeter streamlines testing procedures for professional installers by enabling them to:

• Precisely select the right products for each installation
• Quickly identify water temperature, pressure, and flow issues
• Detect hard water areas that could impact energy efficiency via Total Dissolved Solids (TDS).

From Concept to Reality

Our development process began with detailed installer workshops to understand field challenges. Working closely with our R&D team, we refined the technology through multiple prototype iterations, with real-world testing. This collaborative approach ensured AquaScan directly addressed industry pain points.

A Team Victory

This achievement reflects the collaborative effort of our entire organisation. From the innovation of our R&D department to the strategic execution by our marketing team and the crucial role of our sales force in market deployment – every team member contributed to this success.

Dale Robertson, Managing Director at Salamander Pumps, explains: “What really sets AquaScan apart isn’t just the technology – it’s how we developed it hand-in-hand with installers who face water testing challenges every day.

“Watching professional installers save hours on site with this tool, and hearing their feedback about how it’s transformed their diagnostic process – that’s what makes this award meaningful. It proves what we’ve always believed at Salamander Pumps: that the best innovations come from truly understanding what our customers need on the job.”

We’re particularly grateful to our installation partners and early adopters, whose insights during the launch phase helped refine our approach and messaging.

Innovation Roadmap

This award validates our commitment to continuous innovation and we’re already looking at our full product range based on installer feedback and exploring opportunities for further development.

We extend our sincere appreciation to the judges, our dedicated team, and our valued customers who have embraced AquaScan with such enthusiasm.

For more information about AquaScan or to arrange a demonstration, please contact our technical team.