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Overview

Pre-Installation

Get support on choosing the right product and discover what to consider before buying a pump.
Pre-Installation Support

Installation

Find out where to buy your chosen pump. Get support and advice on product installation.
Installation Support

Post Installation

Get guidance and advice on warranty registration, customer service and troubleshooting.
Post-Installation Support

Warranty Registration

To register the warranty for your product, please complete the steps below.

Only fields marked with an * are required.

If you have had a replacement pump under an existing warranty, you do not need to complete this form.

1. Product 2. Householder 3. Installer 4. Installation 5. Purchase

Product Details

Product *

Purchase date (dd/mm/yyyy) *

I am the... *

Serial number *

Super Pump Serial number *

* Required Fields

You will need your serial number

Your serial number can be found on the label of the pump. Please note the location of the serial number can differ, so select your product range to see where to find yours:

Pumps manufactured before February 2021 will have the following labels:

CT Xtra before February 2021

Pumps manufactured after February 2021 will have the following labels:

CT Xtra after February 2021

Pumps manufactured before February 2021 will have the following labels:

CT Bathroom before February 2021

Pumps manufactured after February 2021 will have the following labels:

CT Bathroom after February 2021

Pumps manufactured before February 2021 will have the following labels:

CT Force before February 2021

Pumps manufactured after February 2021 will have the following labels:

CT Force after February 2021

Pumps manufactured before February 2021 will have the following labels:

Right pump before February 2021

Pumps manufactured after February 2021 will have the following labels:

Right pump after February 2021

Pumps manufactured before February 2021 will have the following labels:

Ora before February 2021

Pumps manufactured after February 2021 will have the following labels:

Ora after February 2021

Tapboost

Combiboost

Storage Units will have the following labels:

Tankboost Storage Unit

The main Tankboost product will have the following labels:

Tankboost Main Unit

Homeboost

Pumps manufactured before February 2021 will have the following labels:

Accuboost before February 2021

Pumps manufactured after February 2021 will have the following labels:

Accuboost after February 2021

Householder Details

First Name *

Last Name *

Email Address *

Telephone *

Address Line 1 *

Address Line 2

City *

County *

Postcode *

* Required Fields

Installer Details

Do you know the installer's details? *

Company

First Name *

Last Name *

Email Address

Telephone *

Address Line 1

Address Line 2

City

County

Postcode

* Required Fields

About Your Installation

Do you know the installation's details? *

Approx. cold water storage capacity (in gallons)

Where is the pump situated?

Loft

Airing cupboard

Under bath

Base of hot water cylinder

Below Cylinder

How far is the pump from the hot water cylinder? (in measured pipework)

Within 1m

1m - 2m

3m+

What does the pump supply? (Indicate quantity next to each outlet)

Shower

Bath

Sink

Toilet

Other

What connection method has been used for the hot water cylinder?

Flange

1st tee downward leg

Vent at 45 degrees

Secondary Tap With Dip Tube

If flange, what type?

Does the hot water cylinder have temperature control fitted?

Yes

No Temp Protection

Thermostat

Blending valve

Other

What is the temperature of the thermostat setting?

What size is the supply pipework to your pump?

15mm

21mm

22mm

15mm and 22mm

Other

Does the pump have dedicated hot and cold water feeds?

Yes

No

Is the cold feed from the storage tank away from the ball valve?

Yes

No

Not sure

What was the approximate incoming mains flow prior to Homeboost

Is the Homeboost ventilated on all sides?

Yes

No

Where on the pipework is the Homeboost pump installed?

Incoming cold water main

Combi boiler inlet

Is the Homeboost protected from frost?

Yes

No

Purchase Details

Why did you choose a Salamander Pump?

Where did you hear about this product?

Extended Warranty

Yes, I am interested in an extended warranty

Marketing Consent

Yes, use my details for marketing purposes

Other comments

Why register your warranty

Quick & Easy

Registration takes less than 10 minutes

5 Step Process

Follow our step by step process

Peace of Mind

Protect your pump for up to 5 years

Sign up for special offers and events!

Name

Email Address

Installer

Householder

By giving us your details you are agreeing to us contacting you via email with product information and events. You can unsubscribe at any time.

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